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AI VOICE AGENT

While you're working, who answers your calls?

Your AI agent answers calls, understands requests and prepares them for your sales, rental or after-sales teams.

See a demoSee an example call
  1. 01A call comes in
  2. 02The agent identifies the need
  3. 03It gathers the information
  4. 04It routes the call or prepares the next step

WHAT HAPPENS ON THE PHONE

A call comes in. It still has to reach the right place.

Several departments, one number

Sales, rental, after-sales: the switchboard transfers, sometimes several times.

Repeating the information

Machine, site, serial number: each person asks the same questions again.

Outside opening hours

A request comes in during the evening, and nobody knows what it contained.

MEET YOUR VOICE AGENT

The right information from the very first call.

The agent answers in your company's name and tells callers they are speaking with an AI.

  1. Fewer unnecessary transfers

    It understands the need before routing the call.

  2. Structured after-sales requests

    Machine, site, reported symptoms, urgency.

  3. Routing by team

    To sales, rental, after-sales or the relevant branch.

  4. Continuous call answering

    During the availability hours you configure, including outside standard hours.

A forklift down. An after-sales sheet ready.

Incoming call — 08:12Illustrative demo
Customer

“Hello, our forklift has broken down at our Manchester site.”

Pegasy Agent

Hello, you're speaking with our company's AI voice assistant. Could you tell me the make and model of your forklift?

Customer

“It's an electric forklift, and here's the serial number: 48213.”

Pegasy Agent

Thank you. What are you seeing, and is it holding up work on site?

Customer

“It won't start, and it's causing problems at the loading dock.”

Pegasy Agent

Noted. What number should the after-sales team call you back on?

Customer

“07700 900000.”

File in progress

Machine
Electric forklift
Location
Manchester site
Serial no.
48213
Reported problem
Won't start
Reported urgency
Loading dock affected
Contact details
Gathered

After-sales request prepared

Passed to the relevant department, in this example

A call comes in. The next action is already prepared.

  1. A call comes in
  2. The agent identifies the need
  3. It gathers the information
  4. It routes the call or prepares the next step

Your current number can remain the point of entry.

Depending on your operator, calls can be redirected to the agent. We test the workflows before they are activated.

Out of hours

The agent takes the request, during the hours configured.

As backup

When a team is unavailable.

Dedicated number

For an after-sales or rental line, for example.

Tested workflows

Before any activation.

The calls it can handle.

  • Rental request

    Equipment, dates, location.

  • Quote request

    The need, before pricing.

  • Routing to a branch

    By location or department.

  • Booking meetings

    If a calendar is connected.

  • Transfer to a person

    Depending on what is technically possible.

  • Out-of-hours answering

    During the hours configured.

SUITED TO YOUR BUSINESS

See what it looks like in your sector.

See pricing

Call your agent. Hear the difference.

We configure an agent around your departments and workflows. You test it before real use.

See a demoTry the demo

No credit card · No minimum term

  • 14 days free
  • No credit card
  • Standard setup included
  • No minimum term
  • Configured by our team

Frequently asked questions

Can it create an after-sales request?

It can prepare the necessary information or create a ticket when your system is compatible and connected.

Can it check availability?

Yes, if a reliable availability system is linked to the agent. Without that connection, it prepares the request for your team.

Can it diagnose a breakdown?

No. It gathers the reported symptoms and passes them on. The diagnosis and the response time remain your team's decision.

Do customers know they're speaking to an AI?

Yes. The agent clearly introduces itself as an AI assistant.