Several departments to contact
The customer doesn't know who to talk to, and your switchboard transfers the call.
MATERIAL HANDLING & INTRALOGISTICS
Sales, rental, after-sales. Every request to the right team.
Your AI agent receives equipment requests, prepares rentals and gathers after-sales information before passing it to the right department.
Ask the agent a question · Illustrative demo
No credit card · Standard setup included · No minimum term
SOUND FAMILIAR?
One dealership, several branches, and requests that cross paths.
When everything arrives in the same place, time is lost before the request is even handled.
Sales and after-sales mixed up
A forklift enquiry and a breakdown land in the same inbox.
Rentals to qualify
Capacity, height, duration: you often have to call back to find out.
Missing machine information
Without a model or serial number, the technician starts from scratch.
ONE POINT OF CONTACT, SEVERAL TRADES
A call comes in. The right department gets the right information.
At a dealership, one line receives sales, rental, parts and after-sales. Your agent tells the requests apart and prepares each one for the team concerned.
- Tells sales, rental and after-sales apart
- Identifies the right branch by location
- Prepares a complete sheet for each request
QUALIFICATION TIME
How much time do your branches spend qualifying requests?
Change these figures: they are example values, not sector averages. The time saved is an assumption to check in your own business, never a guaranteed saving. Calculation: requests × share concerned × time per request. The cost applies your hourly cost to that time.
Time spent qualifying requests
40 h
Estimated handling cost: €1,800 per month
- Scenario at 30 % of time saved: 12 h
WHAT IT HANDLES
The equipment, the branch, the sheet.
Configured around your ranges, your branches and your rules, it prepares the work without ever promising that a machine is available.
Explore our agentsQualify the equipment need
Forklift type, capacity, height, use and environment.
Prepare rentals
Duration, date and location, for a request ready to confirm.
Route to the right branch
According to the customer's site and the areas you define.
Prepare site visit sheets
Model, serial number and reported symptoms, for your after-sales team.
EXAMPLE
A complete rental request, before you even call back.
Here is how your agent can prepare a rental for the relevant branch.
Customer
“Hello, I'd like to rent a 2.5-tonne forklift for three months.”
Pegasy Agent
Of course. What lift height do you need, and in which city will the forklift be used?
Customer
“4.5 metres, in Leeds, from the start of next month.”
Pegasy Agent
Noted. What are your name and number, so that the branch can call you back?
Customer
“Alex Morgan, 07700 900000.”
File in progress
- Equipment type
- Forklift
- Capacity
- 2.5 tonnes
- Duration
- Three months
- Height
- 4.5 m
- Location
- Leeds
- Requested date
- Start of next month
- Contact details
- Gathered
Rental request prepared
To be confirmed by the branch
The requests it can receive
- Forklift purchases
- Short and long-term rental
- Breakdowns and site visits
- Maintenance
- Spare parts
- Used equipment
- Choice of branch
- Sales meeting if connected
THE SETUP
We configure. You validate.
No software to learn: our team prepares the agent and you decide what it can do.
01
Understand the needs and processes
Your products, your teams, your sales, rental or after-sales workflows.
02
Test the workflows
You try the scenarios and ask for changes to the tone or the answers.
03
Activate the agent or agents
Your agent takes the first exchanges and prepares the files for your teams.
Your material handling questions.
Can it say whether a forklift is available?
Only if a reliable stock system is connected. Otherwise, it prepares the request and your branch confirms availability.
Can it manage several branches?
Yes, by routing according to the areas and rules you define. Complex multi-site deployments are reviewed separately.
Can it tell a breakdown from a sales enquiry?
Yes. It asks the questions set for each workflow and passes the request to the department concerned.
Can it diagnose a breakdown?
No. It gathers the reported symptoms. The diagnosis and the response time remain your technicians' decision.
The other sectors.
Modular buildings & containers
Every project is different: the right questions from the start.
Explore→Modular buildings & containersRacking & storage
Area, height, loads: finally, a request you can work with.
Explore→Racking & storageIndustrial machinery & equipment
Technical products, requests that are simpler to handle.
Explore→Industrial machinery & equipmentProfessional equipment rental
Equipment, dates, address: a file already prepared.
Explore→Professional equipment rentalIndustrial maintenance & after-sales
Your after-sales team already knows which machine it is.
Explore→Industrial maintenance & after-salesYour branches sell and repair. Your agent prepares the requests.
Show us your organisation. We'll show you what the agent can handle.
No credit card · No minimum term
- 14 days free
- No credit card
- Standard setup included
- No minimum term
- Configured by our team